Frequently Asked Questions
Do you keep a history of my orders and if my details change is this history lost?
How does my jewellery arrive?
What paperwork is included when sending goods to a gift recipient?
How much does delivery cost?
How do I know what the status is of my order?
Can I have goods sent to an overseas address?
What if I cannot find what I am looking for?
How do I find out more information about a product?
Do you provide a gift exchange service?
What do I do if I have forgotten my password?
How do I find the product online that I have seen in the latest catalogue?
How long will it take for my order to arrive?
How do I return something I have purchased online?
What do I do if the item is damaged when it arrives?
Can the parcel be left on my door step if I am not home?
What credit cards do you accept for online purchases?
Can I purchase goods and send them to someone as a gift?
Will I be charged any fees if I don't use my Stewart Dawsons Gift Card for an extended period of time?
Are Stewart Dawsons Gift Cards sold in specific denominations?
Where can I purchase a Stewart Dawsons Gift Card?
Does my Stewart Dawsons Gift Card expire?
What is a Stewart Dawsons Gift Card?
Is the Stewart Dawsons Gift Card like a credit card?
Is a Stewart Dawsons Gift Card suitable to give for any occasion and can anyone use one?
Can a Stewart Dawsons Gift Card be used immediately after purchasing?
Can I redeem my Stewart Dawsons Gift Card for cash?
Can I return product that was purchased using a Stewart Dawsons Gift card?
What is the cost of purchasing a Stewart Dawsons Gift Card?
What is the return policy on a Stewart Dawsons Gift Card?
How do I redeem my Stewart Dawsons Gift Card?
How do I know what the balance is on my Stewart Dawsons Gift Card?
Can I use more than one Stewart Dawsons Gift Card to make a purchase?
Do I have to spend the exact amount on my Stewart Dawsons Gift Card?
Who do I contact with questions about a Stewart Dawsons Gift Card?
What is Afterpay?
How do I use Afterpay?
Does it cost any more to use Afterpay?
What spending limits apply?
What if I want to return the goods I have purchased for a refund?
What cards does Afterpay accept?
Want more information on Afterpay?
What benefits do I receive if I become a member?
How do I become a member?
How do I change my details?
Can I still be a member and not receive emails?
What if I no longer wish to be a member?
Do you pass my details onto anyone else?